How Tristan Fleet’s Comprehensive Maintenance Program Transformed Performance 

CUSTOMER INTRO 

Our customer stands as the leading provider of Canada's most advanced and eco-conscious building solutions, spanning Aggregates, Cement, Ready Mix and Precast Concrete, Asphalt and Paving, and Road and Civil Construction. Bolstered by a workforce exceeding 6,900 dedicated professionals and an extensive network of 400 sites nationwide, the customer is steadfast in delivering environmentally friendly products that lay the foundation for sustainable infrastructure and vibrant communities across the nation. 

THE ISSUE 

Prior to engaging Tristan to service and maintain the customer’s fleet of approximately 150 specialized trucks and trailers in its seven locations in the Greater Montreal Area, the customer encountered numerous challenges regarding fleet maintenance and repairs: 

• Preventative maintenance was overdue 
• No existence of a maintenance company with sufficient manpower to serve the customer’s entire fleet 
• Absence of a maintenance company capable of operating in multiple locations.  
• Lack of integration between the maintenance company’s software and the customer’s software

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